Update the Account Field of Linked Issues after a Change of the Account Field on an Epic


Update the Account field for linked issues of an epic once the epic account field is altered. This script is triggered when the Tempo Account field on an epic is changed. When triggered, the script retrieves the value of the altered Tempo Account field and applies the updated value to all linked issues of the epic (epic link), and all subtasks of the linked issues (only when "inherit from parent" is used on the subtask). The script checks if the linked issues (where the Tempo Account value is being updated) belongs to a Jira project linked to the new Tempo Account.

Create a Custom Listener that listens for Issue Updated events.


I need to change the Tempo account associated with an epic. I have many issued in the epic and want my Jira issues to be updated with the new account automatically so I don't have to manually update them all. I can use this script to update all issues in the epic to show the new Tempo account.

Good to Know


Jira Jira (7.3 - 7.13)

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
import com.onresolve.scriptrunner.runner.customisers.PluginModule
import com.onresolve.scriptrunner.runner.customisers.WithPlugin
import com.tempoplugin.accounts.account.api.AccountService
import com.tempoplugin.accounts.account.api.Account


AccountService accountService

def issue = event.issue

// The issue is not an Epic, nothing to do here
if (issue.issueType.name != "Epic") {

def loggedInUser = ComponentAccessor.jiraAuthenticationContext.loggedInUser
def change = event.changeLog.getRelated("ChildChangeItem")?.find { it.field == "Account" }

// a field other than the Account field updated, nothing to do here
if (!change) {

def customFieldManager = ComponentAccessor.customFieldManager
def accountField = customFieldManager.getCustomFieldObjects(issue).find { it.name == "Account" }
def account = issue.getCustomFieldValue(accountField) as Account

def issuesWithMisconfigurationAccount = []

// Update the Account of all issues linked via Epic Link
ComponentAccessor.issueLinkManager.getLinkCollection(issue, loggedInUser, false).getOutwardIssues("Epic-Story Link").each {
    def selectedAccountOnLinkedIssue = it.getCustomFieldValue(accountField)

    def accountsRegisteredForProject = (accountService.getAccountsByProject(it.projectObject.id).returnedValue as List)*.key
    def globalAccounts = (accountService.globalAccounts.returnedValue as List)*.key

    // if the account is configured for the target issue or it is a global account then update
    if (account.key in accountsRegisteredForProject || account.key in globalAccounts) {
        accountField.updateValue(null, it, new ModifiedValue(selectedAccountOnLinkedIssue, account), new DefaultIssueChangeHolder())
    else {
        // else store the issue key to a list so later we can inform the user for which issues the account field was not updated
        issuesWithMisconfigurationAccount << it.key
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