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Change Field's Value and Reading Type - ITSM


Set up a behaviour that will change a field's value and reading type.

  • Navigate to Add-ons > Script Fragments, using the Administration Cog in the top right corner.
  • Click Add New Item and choose Create Constrained Issue Dialog.
  • Configure the screen.
  • Click Add.
  • Navigate to Add-ons > Behaviours, using the Administration Cog in the top right corner.
  • Under Add Behaviour, enter a Name and Description.
  • Click Add.
  • Click on the Fields option for the newly created behaviour.
  • Now add an initialiser by clicking Create Initialiser.
  • The inline editor appears, paste the code snippet into it.
  • Click Save at the bottom of the screen.
  • You should get a flag that says the save has been successful.


Detailed use case example: Constrained Create Issue Dialog with Behaviours


  • Jira Jira (8.0 - 8.14)
  • ScriptRunner for Jira ScriptRunner for Jira (6.18.0)
import com.atlassian.jira.component.ComponentAccessor import com.onresolve.jira.groovy.user.FieldBehaviours import groovy.transform.BaseScript @BaseScript FieldBehaviours fieldBehaviours def issueManager = ComponentAccessor.issueManager //Check to make sure this is the correct context for the behaviour. if (behaviourContextId == 'CP') { //Set the project and issuetype to be readonly so the user cannot alter these. getFieldById('project-field').setReadOnly(true) getFieldById('issuetype-field').setReadOnly(true) //Find the details of the Issue from which the request to link was made def contextIssue = issueManager.getIssueObject(contextIssueId) //Pre-populate the Summary, issue link and issue link type. getFieldById('summary').setFormValue("Problem created from ${contextIssue.key}").setReadOnly(false) getFieldById('issuelinks-linktype').setFormValue('Problem for Incident').setReadOnly(true) getFieldById('issuelinks-issues').setFormValue(contextIssue.key).setReadOnly(true) }
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