Display Formatted Account Metadata on Jira Issues


Add a ScriptRunner field to Jira issues as an HTML formatted custom field. A scripted field can be used to display metadata on a selected Tempo account, such as Account Status, Account Lead, and contact information.


I am a project lead, and I need to review selected accounts, so I know the status of each account, who the account lead is, and the contact name for each account. I use this script to display this information on issues so I can conduct my review for reporting and bookkeeping efficiently.

Good to Know

  • This script requires Tempo Timesheets or Tempo Budgets by Tempo for Jira.
  • The script only works for screens where the Tempo Account custom field has been added.
  • To configure this script: Create a Custom Script Field with Template: HTML and Searcher: Free Text Searcher.


  • Jira Jira (7.7 - 8.6)
  • ScriptRunner for Jira ScriptRunner for Jira (5.6.14)
import com.atlassian.jira.component.ComponentAccessor import groovy.xml.MarkupBuilder import com.tempoplugin.accounts.account.api.Account import com.tempoplugin.platform.jira.user.JiraTempoUser import com.onresolve.scriptrunner.runner.customisers.WithPlugin @WithPlugin(["com.tempoplugin.tempo-accounts"]) def customFieldManager = ComponentAccessor.customFieldManager def accountField = customFieldManager.getCustomFieldObjects(issue).find { it.name == "Account" } def account = issue.getCustomFieldValue(accountField) as Account // there is no account - nothing to display if (!account) { return null } // account info to display def contact = account.contact as JiraTempoUser def lead = account.lead as JiraTempoUser def accountStatus = account.status.toString() def leadName = lead.applicationUser.displayName def contactName = contact ? contact.displayName : "n/a" def statusColor = accountStatus == "OPEN" ? "green" : "red" def writer = new StringWriter() def html = new MarkupBuilder(writer) html.div { div(style: 'color: ' + statusColor, accountStatus) p("Lead: $leadName") p("Contact: $contactName") } writer
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